Help, Info & FAQ

Buyer's Guide Seller's Guide Affiliate's Guide  
The Buyer's Guide To GEMM
My Account
Searching GEMM
Shopping Cart
Placing An Order
GEMM's Surcharge
GEMM's Guarantee
Privacy Policy
GEMM's Refund Policy
Placing Feedback
Buyer FAQs


It couldn`t be simpler! Just go to the GEMM home page at http://www.gemm.com/ and type the name of the artist, author or title you`re looking for in the search box in the header of the screen and press "GO". If you would like to search for items using more than one parameter, click on the "ADVANCED SEARCH" link that appears in the Top Menu. From this screen you will be able to search GEMM using all of the available parameters.


Finding a particular Seller

For information about a particular Seller, type in the Seller`s name in the search box in the header of the screen and then select "Seller Name" from the drop down menu and press "GO". Assuming that you have entered the correct Seller name, you will be able to click on a link below to go to that Seller''s page in GEMM. From there you will be able to browse their catalog exclusively using the "Browse our Catalog" link.


Creating a "Want List Agent""

If you are looking for a particular item and haven`t been able to find it in GEMM, take a moment to create a "Want List Agent". Once your item appears in GEMM`s catalog, you`ll be notified automatically. Click here to create a "Want List Agent".


Using the GEMM "filters" to target your searches

By default, GEMM lists every match to your search including new, used, imports, CD and vinyl. However, if you`re just looking for a particular type of item (just new CDs for instance), you can turn on a "filter" in GEMM.

From the GEMM home page, click on the link named "User Tools" in the menu bar at the top of the screen. From there select "Search Filter". You`ll see a form with a number of fields. Fill in any criteria that you desire, and leave the remaining fields blank.

The filter will remain in place for the remainder of your session, or until you click on the "off" button.


Abbreviations Glossary

The information that you see in GEMM comes directly from many different sellers` catalogs. While we are continually trying to standardize this information, there is still some inconsistency in abbreviations, especially for media. Below is a list of the some of the more common abbreviations you may come across and what they indicate.

Media abbreviations

    Video tape - VHS format: VHS
    Video tape - European PAL format: PAL
    Laser Disc (video): LD
    Ten inch vinyl : 10" (or just "10")
    Twelve inch vinyl : 12" (or just "12")
    Cassette: Cass, CS
    CD Single: CDS

Condition abbreviations

    SS: still sealed
    M-: mint
    VG+: very good plus
    VG: very good
    G: good
    F: fair
    P: poor

Most vinyl is graded under the "Goldmine" standard, although it may vary. We recommend that you check the grading description for each vendor. Click here to see more detailed descriptions of the vinyl grading standard.

Descriptions

    woc: without cover

If the abbreviation you are looking for is not listed above, your best bet is to contact the seller of the item directly. The seller`s contact info is displayed beneath the item info in GEMM.


Getting more information about items listed in GEMM

Remember that GEMM is only the marketplace through which many different sellers advertise and process your orders. We don`t possess any information beyond what you see in our site. To obtain further information on a product, you must contact the seller directly.

GEMM participants range from mom-and-pop stores who will be glad to answer you personally and promptly to high-volume, low margin retailers who do not have much additional information on their product and whose policy, due to time restrictions, is to process orders and respond with form letters only.

Currently, the best way to determine what kind of seller you are dealing with is to read the description text appearing with the seller info. Looking at the size of their catalog will also give an idea of how close a dealer is to its` inventory. Generally, you can get good information and personal service if the seller offers less than 20,000 items. Discount domestic and import retailers receive lists of hundreds of thousands of items from their retailers and have no further information on hand.

It is our continual goal to compile and present more objective background information on our experience with individual sellers, the feedback we have received about them, and the likelihood that they will respond to your inquiries in a satisfactory way.


Document GMIN11048 Alias: 'BUYER' HOW_TO_BUY First created: 5/28/03 Last updated: 12/20/07 By: LARRY:OUTLINE

Browse by Artist:
Popular Artists | 0-9 | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
Since 1994, The World's Largest Selection of Hard to Find Music Albums, Out of Print Music, Collectible Records, Imported Music, Used Records, Used CDs, Independent Albums, Rare Vinyl Records, Rare Vinyl LPs, Music CDs, Cassette Tapes, and Music Memorabilia. GEMM is also a growing destination for Books, Videos, DVDs, and other collectibles and products.
Credit  Cards      

Help  Language Support  
HACKER SAFE certified sites prevent over 99.9% of hacker crime.