Grading

NEW PRODUCT: Because we are a retail store, we open and remove NEW CD's from their shrink wrap for theft prevention purposes. If we have more than one copy of a NEW CD title, typically that piece will be shrink wrapped. Import CD's are NEVER shrink wrapped. If you have a specific question regarding any item please feel free to contact us! We are happy to answer any questions! Our NEW DVD's are always shrink wrapped, except NEW Import/Independent DVD's. Our NEW LP's always ship in a plastic sleeve, but won't always be shrink wrapped. Import vinyl is NEVER shrink wrapped. USED PRODUCT: All of our USED VINYL is graded 'G' (Good) because we cannot give specific grades to each piece. That means that all of our USED VINYL ranges from Good to Excellent condition. If you have a question about the condition of a specific piece please feel free to contact us and we'll be happy to take a look at it and give you a more descriptive explanation of the condition. All of our USED CD's & DVD's are graded 'VG' (Very Good) and are guaranteed to play. We have a resurfacing machine, so almost all of the USED CD's & USED DVD's are perfect! If the above policy leaves any doubts, please refer to GEMM's generally accepted Grading Standard

Breakdown by condition

G (8194) NEW (22712) VG (6921)

Ordering and Payment

GEMM ordering available You may order this seller's items using GEMM's convenient & secure shopping cart. Seller Processes Payment Your payment / credit card number will be forwarded directly to seller. Seller ships directly to you. About Security... No surcharge You pay nothing above the seller's normal pricing for the convenience of ordering from this seller through GEMM. Flexible 'free text' ordering If you prefer, you can order items from this seller by typing text descriptions of items instead of clicking on individual 'order' buttons. Click here to open up your shopping cart with a text field in which you can describe what you wish to purchase. Forms of payment accepted: Visa Mastercard Discover Cash Personal Check Certified Check Postal Money Order Products will ship as soon as payment is received. Due to bad experiences, we no longer hold any product that is waiting for a check or money order. If a product was already sold we will return your check or money order.

Shipping

We charge actual shipping cost, plus a MINIMUM $2.00 handling charge on each domestic order, we charge a MINIMUM $3.00 handling charge for international orders. Actual shipping cost includes the cost of the envelope or box. Lp mailers and boxes range from $.75 to $2.50 for larger orders, bubble envelopes are $.25, poster tubes range from $1.50 to $2.75. Overnight, insured, registered, or surface mail upon request, due to the fact that we are not responsible for lost items. If a package is lost we can do nothing about it unless you ordered insurance or a delivery confirmation for the additional charge. Please be specific when ordering. Thanks!

Returns

Defective merchandise may be returned for store credit. It is the customers responsibility to return the product to us within 7 days of receiving it. If you are returning the product, because you just don't want it anymore you will receive a store credit and you will have to pay for the shipping charges both ways.