Grading

Click HERE for a complete grading list. A new window will open so you can easily browse back and forth between listings and grading. NOTE: We don't use Goldmine grading for our records, so please verify our LP grading through the link above. Most are surprised that our "Used" CDs are in like new condition. Unless you can see a note attached to an item, you can rest assured that any CD will rate at 95% of new condition or better. Dare you to find a scuffed, or scratched CD in any order you place, you can take our guarantee to the bank. Our tapes are thoroughly tested, start to finish, if they have any distortion at all, we get a two point toss into the garbage :-) If the above policy leaves any doubts, please refer to GEMM's generally accepted Grading Standard

Breakdown by condition

AU (3) BC (8) CONDITION (1) DR (1) M* (20) M (30) NEW (2061) NM** (1) NM* (152) NM+* (20) NM+ (21) NM-** (2) NM-* (66) NM-*RW (1) NM- (126) NM (1834) OTHE (3) PH* (4) PH (60) R-10 (9) R-7.5 (1) R-7 (1) R-8.0 (1) R-8.5 (24) R-8 (4) R-9.5 (15) R-9 (39) RW* (1) RW-* (2) RW- (7) RW (3) T (3) VG* (6) VG+* (57) VG+ (91) VG- (2) VG (63) W (1) WD (1) WOC (2)

Ordering and Payment

GEMM ordering available You may order this seller's items using GEMM's convenient & secure shopping cart. GEMM Processes Payment GEMM processes your payment and forwards it to seller. Seller ships directly to you. No surcharge The seller has reduced prices to completely offset GEMM's 15% surcharge. You pay nothing above the seller's normal pricing for the convenience and security of ordering from this seller and paying through GEMM. (No 'free text' ordering) This seller does not allow the option of typing text descriptions of items instead of clicking on individual 'order' buttons. This is probably because they are a high-volume seller that needs orders to be in a standard format. Forms of payment accepted: Visa, Mastercard, American Express, Discover, JCB, Cash, Personal Check, Certified Check, Postal Money Order, International Money Order

Shipping

Shipping charges are as follows: SONGBOOKS: shipping rate to be determined based on size and quantity CANADA - 1 Tape $2.50 (+ GST Added to full order) CANADA - 1 CD $3.00 (+ GST Added to full order) CANADA - 2 CDs $4.00 (+ GST Added to full order) CANADA - 3 to 4 CD's or 4 to 8 tapes $10.00 (+ GST Added to full order) CANADA - 1 Record $9.50 (+ GST Added to full order) CANADA - 1 Record + 1 CD or tape $12.00 (+ GST Added to full order) CANADA - 2 to 3 Records $18.00 (+ GST Added to full order) CANADA - 4 to 7 Records $24.00 (+ GST Added to full order) USA - 1 CD or tape to USA Standard Air Mail $5.25 USA - 1 CD or tape to USA $7.00 (Air mail insured) USA - 1 CD or tape Priority (Traceable insured) $22.00 USA - 1 CD + 1 tape to USA $7.00 (Air mail insured) USA - 2 CDs $9.00 (Air mail insured) USA - 3 to 4 CD's or 4 to 8 tapes to $12.00 (Air mail insured) USA - 1 Record to $9.50 (Air mail insured) USA - 1 Record + 1 CD or tape $12.00 (Air mail insured) USA - 2 to 3 Records $18.00 (Air mail insured) USA - 4 to 7 Records $24.00 (Air mail insured) USA - 2 or 3 CDs or 5 Tapes Priority (Traceable insured) $24.00 USA - 3 or 5 Records Priority (Traceable insured) To $28.00 INTERNATIONAL - 1 CD or tape $9.00 (Air mail insured) INTERNATIONAL - 2 CDs $10.00 (Air mail insured) INTERNATIONAL - 2 to 4 CD's $18.00 (Air mail insured) INTERNATIONAL - 1 CD + 1 tape $10.00 (Air mail insured) INTERNATIONAL - 2 to 3 Tapes $10.00 (Air mail insured) INTERNATIONAL - 4 to 7 Tapes $18.00 (Air mail insured) INTERNATIONAL - 5 to 7 CD's $29.00 (Air mail insured) INTERNATIONAL - 1 Record Air $15.50 (Air mail insured) INTERNATIONAL - 2 or 3 Records Air $28.00 (Air mail insured) We can also ship internationally without cases at reduced rates, again this depends on quantity and destination. Contact us or place a note when ordering if you prefer that items be shipped without cases to save on shipping.

Returns

With any purchase, we hope for 100% satisfaction from all our customers, if for any reason you are not satisfied and the product has not met with your satisfaction, let us know and we will correct the situation. We can exchange the item, refund your purchase or give you credit for any other product from our store. Any item that has not met with your satisfaction can be returned within 30 days. Upon receipt of the item, we will credit your account for the price of the item. Shipping and handling charges are not refundable unless the error was on our part or it is a defective product. Returning or Canceling an order: We charge a 15% restocking fee on items returned that are not the fault of Sweet Music. Why charge a fee? As a business, we incur costs when we charge a credit card, we are also accessed fees when we credit a transaction. Items that were new or in sealed condition when purchased may only be worth half of their value for resale, therefore at our discretion we may decline it's return or refund a very limited amount. An order cancelled after processing and before shipping will result in the 15% restocking fee applied.