Our performance and customer satisfaction as measured by GEMM

Notice: This seller does not currently process orders via the GEMM system. GEMM does not have a way to track order success. No current statistics are available. Average Customer Rating: Good   \/   Poor Fair OK Good Excellent 7 ratings given in the past 180 days. Review Feedback | Place Feedback     Customer Satisfaction: 85 %   \/   60% 75% 85% 90% 95% 1 of 7 ratings given in the past 180 days were 'Fair' or 'Poor'. Review Feedback | Place Feedback     Grading Accuracy: 0 %   (?)   75% 80% 85% 90% 95% From 0 reports received from customers in past 180 days: 0 "better than advertised". 0 "as advertised". 0 "worse than advertised". 0 "wrong item shipped". (3 required to establish an average.) Default Reduces 'Overall Rating' by 2.26     Successful item 'fill'/ availability rate: 0 % \/ 50% 65% 75% 85% 95% 316 of 317 items ordered in past 180 days were not available. Reduces 'Overall Rating' by 6.29     Average time from customer order to ship: 0.1 days   (?)   8+ weeks 4-8 weeks 2-4 weeks 1-2 weeks <1 week 1 items shipped in past 180 days. (3 required to establish an average.) Default Reduces 'Overall Rating' by 0.00

Statistics last recalculated: 22Nov2009