Grading

We are very selective about the used items we offer. All used items are guaranteed to be good as new unless otherwise noted. Compact discs our one of our biggest selling items. At The Great Escape, we sell only the highest-quality used CDs which we gather from many sources. You can shop with confidence because we guarantee that all of our used cds will play without skips (regardless of grade). In addition, if you have any specific questions about the condition of a particular CD (record club issue, etc), please feel free to email or phone us. Sealed CDs graded as 'Sealed' are sealed when we receive them. Most 'Sealed' CD's have a stickered strip across the top as a 'New' CD would, though import and indy labels generally do not use this strip. The Great Escape Online does not under any circumstance re-seal CDs. In some cases, a 'Sealed' CD will have a hole punched in the bar code, a small mark on the UPC code, or be issued by a record club. For information about a specific title please email us with the partnumber or the artist/title/price. Like New CDs graded as 'like new' have no visible scratches on the playing surface. In addition, all the artwork (both front and back cover) will be intact and free of tears, water damage, or excessive fading. Basically, this CD will look and play as well as a new one. In some cases, a 'like new' CD will have a hole punched in the bar code, a small mark on the UPC code, or be issued by a record club. For information about a specific title please email us with the partnumber or the artist/title/price. Frequently a 'Like New' CD may still be sealed. The Great Escape does not under any circumstance re-seal CDs. Lgtscratch (Light Scratch) CDs graded as 'Lgtscratch' have some visible scratches, but is still guaranteed to play without skipping. All the artwork (both front and back cover) will be intact and free of tears, water damage, or excessive fading unless otherwise noted in the description. Basically, this CD will play as well as a new one and look great. In some cases, a 'Lgtscratch' CD will have a hole punched in the bar code, a small mark on the UPC code, or be issued by a record club. For information about a specific title please email us with the partnumber or the artist/title/price. Promostamp CDs graded as 'Promostamp' have no visible scratches, but will have a gold promotional stamp or an irremovable sticker on the front of the artwork. All the artwork (both front and back cover) will be intact and free of tears, water damage, or excessive fading. Basically, this CD will look and play as well as a new one. In some cases, a 'Promostamp' CD will also have a hole punched in the bar code, a small mark on the UPC code, or be issued by a record club. For information about a specific title please email us with the partnumber or the artist/title/price. Frequently a 'Promostamp' CD may still be sealed. The Great Escape does not under any circumstance re-seal CDs. Advance CDs graded as 'Advance' have no visible scratches, but will generally be one of the following - 1) the full release in a carboard sleeve; 2) the full release in a jewel case with no front cover, or 3) the full release with a front insert different from the official release. In most cases an 'Advance' title will not have the liner notes that a regular CD contains. The specific details of an 'Advance' release will be found on the description page by clicking the 'more info' button. This CD will look and play as well as a new one, though the artwork as mentioned above will be different. For information about a specific title please email us with the partnumber or the artist/title/price. All records are graded conservatively. In an attempt to give customers an accurate impression of condition rather than adhere to somewhat arbitrary criteria, The Great Escape Online gives an "overall presentation" grade, supplemented when necessary with additional remarks. For example: where some dealers will not allow a cut corner on an otherwise near mint jacket (often automatically relegating it to a VG+ at best), we may grade such a record as NM and note the cut-out mark (thereby letting you know what it "really" looks like: a near-perfect record with a cut corner). LPs are graded cover first, followed by the grade for the vinyl. All vinyl marked as "NEW" or "CUTOUT" in our database is new and direct from the manufacturer. More detailed grading information is available at this link: If the above policy leaves any doubts, please refer to GEMM's generally accepted Grading Standard

Ordering and Payment

GEMM ordering available You may order this seller's items using GEMM's convenient & secure shopping cart. Seller Processes Payment Your payment / credit card number will be forwarded directly to seller. Seller ships directly to you. About Security... No surcharge You pay nothing above the seller's normal pricing for the convenience of ordering from this seller through GEMM. Flexible 'free text' ordering If you prefer, you can order items from this seller by typing text descriptions of items instead of clicking on individual 'order' buttons. Click here to open up your shopping cart with a text field in which you can describe what you wish to purchase. Forms of payment accepted: Visa Mastercard American Express Discover Cash - U.S. Funds only Personal Check - on U.S. bank only Certified Check - on U.S. bank only Postal Money Order - U.S. Funds only Types of Payment All credit card transactions will be handled safely by our secure server, or you may phone in your credit information. The Great Escape Online.com accepts the following Credit Cards: Visa,MasterCard,Discover,American Express We do not release your credit card information to any outside organizations. Check Payment Information: The Great Escape Online.com accepts checks and money orders. Follow the procedure below; `Choose check as payment method` Finalize your order and write down your order number on your check` Please wait for our invoice by email before sending payment. If you have any questions, please call 800-295-1931 or email us. Mail your check to: The Great Escape Online.com 1913 Division St Nashville, TN 37203 USA Checks and money orders must be in U.S. funds drawn on a U.S. bank.

Shipping

SHIPPING: All orders for vinyl, box sets or books will ship by Priority/First Class International mail rates due to weight. If you have any questions on this, please feel welcome to email us. All items which can be filled are shipped within a couple of days. We normally do not wait for all of the items to be available unless specified.* Your credit card will be charged when the items are shipped. We do not send backorder notices for at least 3 weeks; most of our orders are filled in this time-frame, and we don't wish to send so many messages that we're viewed as spam. For shipping purposes, one item is an individual cd, cassette, DVD or VHS video. For example, a four(4) cd boxed set is considered 4 items. GLOBAL SHIPPING CHART: The chart below details shipping charges within the United States. This includes: the continental 48 states, Alaska, Hawaii, APE/APOs, US possessions and territories. Tennessee addresses will be charged an additional 9.25% sales tax. This chart also includes Canadian rates separate and then the rest of the world. All orders are sent through the United States Postal Service unless otherwise specified. To Our International Customers: The Great Escape Online will ship your order to almost anywhere in the world. Please remember that you are responsible for any taxes, duties, or customs fees charged by your domestic government. We must place a customs sticker on all international orders declaring the exact contents. No shipping fees are declared, but we cannot declare a false value on your shipment. United States and US Territories (Vinyl/books see above) 1st Item: $3.00 Additional Items: $0.75 Max Shipping: $14.99 Priority: add $2.50 *If your order is not completed in one shipment, backordered items will be subject to a .75 per item charge to help to cover additional costs. No charges are applied for any item until it is shipped. Orders may be held until complete upon request. Canada 1st Item: $4.00 (vinyl & books see above) Additional Items: $1.00 Priority: add $2.00 All Other Countries 1st Item: $6.00 (vinyl & books see above) Additional Items: $2.00 Priority: add $4.50 Due to the latest changes at USPS, Global Priority is no longer available as a shipping option. Surface/Seamail has also been eliminated. We are unable to accommodate any requests for those methods. Global Express is still available for expedited orders, please contact us for a quote based on the weight of your package.

Returns

RETURN POLICY: Any unopened domestic item can be returned for any reason within 30 days. Upon receipt of the item, we will credit your account for the price of the item. Shipping and handling charges are not refundable unless we made an error. Please contact us at contactus@thegreatescapeonline.com and please reference your order number PRIOR to sending any package back for a Return Authorization procedure; please note a 10% restock fee may be applicable in some cases. Import product cannot be returned unless it is defective. If a CD jewel case arrives damaged, e-mail contactus@thegreatescapeonline.com with your order number and we will send you a new replacement case free of charge. In the case of defective product, please contact us at contactus@thegreatescapeonline.com for information on obtaining replacement product. A defective item can only be replaced by the same item.