Grading

(This seller has not indicated its grading policies for used merchandise. The seller should be using GEMM's generally accepted Grading Standard.)

Ordering and Payment

GEMM ordering available You may order this seller's items using GEMM's convenient & secure shopping cart. GEMM Processes Payment GEMM processes your payment and forwards it to seller. Seller ships directly to you. No surcharge The seller has reduced prices to completely offset GEMM's 15% surcharge. You pay nothing above the seller's normal pricing for the convenience and security of ordering from this seller and paying through GEMM. Flexible 'free text' ordering If you prefer, you can order items from this seller by typing text descriptions of items instead of clicking on individual 'order' buttons. Click here to open up your shopping cart with a text field in which you can describe what you wish to purchase. Forms of payment accepted: Visa, Mastercard, American Express, Discover, JCB, Cash, Personal Check, Certified Check, Postal Money Order, International Money Order

Shipping

At this time, we only ship to the following countries: United States Australia Belgium Brazil Canada Denmark Finland France Germany Hong Kong Iceland Ireland Italy Japan Republic of Korea Mexico Netherlands New Zealand Norway Portugal South Africa Spain Sweden Switzerland United Kingdom (England, Northern Ireland, Scotland, and Wales) Our shipping charges are as follows: USA: First Class - CDs/DVDs: $3.50 first item, $.50 each additional item USA: First Class - Vinyl: $5.75 first item, $2.00 each additional item Canada: First Class Airmail - CDs/DVDs: $6.00 first item, $2.00 each additional item Canada: First Class Airmail - Vinyl: $7.00 first item, $3.00 each additional item All Others Outside USA: First Class Airmail - CDs/DVDs: $6.00 first item, $2.00 each additional item All Others Outside USA: First Class Airmail - Vinyl: $7.50 first item, $5.00 each additional item State sales tax of 9.75% will be included on all orders shipped to California locations.

Returns

We want you to be completely satisfied with your purchase. You may return any unopened title within 10 days of receipt for a full refund of the product price with the exception of vinyl LP's. Vinyl LP's are non-refundable without a "return authorization number" (RA Number). Please email custserv@silverdisc.com for an RA number should a vinyl product need to be returned to the warehouse. Please note: we cannot refund shipping and handling charges unless (1) we made an error with your order (2) the item was defective or (3) the product was damaged in shipping. Please note that some imported items are shipped without plastic wrap. This is standard packaging process used in many countries outside of the U.S. Please be assured that the merchandise you receive are NEW. In the event an item is found to be damaged or defective, the item will be replaced with a like title. We cannot substitute for another item. If the item is of limited quantity or cannot be replaced, we will credit your account upon receipt of the defective merchandise. Items being returned must be returned to: SilverDisc Music 27943 Seco Canyon Rd. #126 Santa Clarita, CA 91350 Please briefly explain the reason for the return on the package. We recommend returned items be shipped using an insured carrier. We cannot be liable for lost or damaged returns. If you have any questions, please email Customer Service at custserv@silverdisc.com.