What is guaranteed?
Your payment for the order is guaranteed when gemm processes your customer payment and forwards funds to the seller, who ships directly to you.
The Seller will never see or have access to the Buyer's credit card number or other personal payment information details.
What is THE guarantee?
GEMM guarantees a full refund if the ordered items are not free of defects or damage upon arrival or are
misrepresented in any way.
Also--if you get tired of waiting for your order to be shipped or find it somewhere else before shipment, GEMM will fully refund your money.
GEMM Payment Protection inspired Paypal and Amazon. Please remember we offer the exact same payment protection, except that only GEMM takes it a step further by offering to reimburse you for your return shipping costs should you need to return your item to the seller. We promise to never make you feel like your dealing with a giant corporation.
Refunds on GEMM are simple, fast, and painless.
GEMM protects sellers from fraudulent customers and customers with excessive refunds.
On GEMM, it is safe to do business with anyone, anywhere in the world.
GEMM does not support, endorse, nor is responsible for any sellers who list their catalogs in GEMM. We only offer to guarantee the payment for the order.
We can't promise that a seller will be nice or deliver what you order. We do promise that we will be the responsible protector of your payment, payment information, and confidentiality.
GEMM provides you with a safe and worry free marketplace for you to shop from anyone, anywhere in the world!
To request a refund, contact GEMM at email@example.com.
GEMM will also pay for your postage cost of returning ordered items to the seller, should that be necessary.
Send your postal receipt and brief explanation to GEMM (include relevant ordering info & email address) at:
PO Box 2186
La Jolla, CA 92038-2186